Holiday Cards customer service



	At Christmas Cards, we believe that the quality of our products and services will determine whether you come back to shop with us again next year. We want you to be impressed so that you will share our name with your friends and associates. Our goal is to provide you with the highest quality products, at the best possible prices, and make your online shopping experience comfortable and easy.


	Return Policy
	Contact Us
	Shipping
	Privacy
	Security
	Socially Correct Name Usage Guidelines

	Return Policy If you are not completely satisfied with your order for any reason, we will make it right or refund your money. Period. Simply email us at info@christmas-cards-direct.com with your name, address, phone number and a detailed description of the problem. If we cannot fix it, we'll mail you a return shipping label for you to return your complete order and we will refund your money. For orders over 2,000 in quantity, Christmas Cards requires that the customer review a proof at no extra charge. Upon approval, the customer assumes responsibility for the order. If customer declines to wait for a proof, the customer assumes responsibility for the order. A proof typically adds 2 - 5 days to the order turn around.
	Shipping For a limited time, place an order where merchandise totals $100 or more, and Christmas Cards will pick up the UPS Ground shipping FREE! Shipping charges will be shown during checkout, but not charged to your credit card. Christmas Cards currently ships to address located in the United States. Shipping to international locations is not available at this time. Three shipping methods are available: UPS Ground 2-Day Air Next Day Air Your shipping costs are calculated on the shipping weight of your order. Each of the above options will be clearly priced for you during checkout. Free Ground Shipping may not be available to Alaska and Hawaii.
	Privacy Christmas Cards is committed to ensuring your privacy as a guest and a customer. We gather personal information through the online order process and voluntary surveys to improve your overall experience on our Web site. Christmas Cards does not under any circumstances share or sell names or any other information about our online visitors. Christmas Cards is very committed to the security of your information.
	Security Christmas Cards is committed to ensuring that your ordering information, including your customer information, is protected while you are on our site. Our company is registered with VeriSign, the industry leader in protecting e-commerce shoppers on the web. We are also registered with Dun & Bradstreet. Our Web site uses SSL (Secure Socket Layer) encryption so that your personal information cannot be read as it passes over the Internet. SSL keeps others from seeing your personal information by scrambling it so that only your Web browser, and our server, can decipher it. These measures make it very unlikely that your credit card information will be compromised online. However, in the event of an unauthorized use of your credit card, notify your credit card provider or issuing bank in accordance with its reporting rules and procedures. You are protected by regulations that cover credit card purchases and limit your liability to a maximum of $50 in charges.
	Socially Correct Name Usage Guidelines

WHEN TITLES ARE USED, HUSBAND 'S TITLE ALWAYS COMES FIRST
DOCTOR and MRS. FRANK BURNS
MR. and MRS. FRANK BURNS
JUDGE and MRS. BURNS
COLONEL and MRS. BURNS
WITHOUT TITLE, EITHER NAME MAY COME FIRST
MARY and FRANK BURNS
FRANK and MARY BURNS
WITH CHILDREN 'S NAMES, THE FATHERS NAME ALWAYS COMES FIRST
JOHN, SUE and THE CHILDREN
JOHN and SUE and THE BABY
THE JOHN GREENS
THE GREENS - John, Sue Bobby and Jane
JOHN and SUE GREEN and FAMILY
THE JOHN GREEN FAMILY
MR. and MRS. JOHN GREEN and FAMILY
USES OF JR.
ROBERT HALL, JR.
ROBERT HALL, JUNIOR
MR. ROBERT HALL, JR.
MR. and MRS. ROBERT HALL, JR.
THE ROBERT HALLS, JRS.
ABBREVIATIONS OF NAMES
Period after abbreviated name - WM.
No period after nickname - BOB
WIDOW OR MARRIED WOMAN
MRS. LLOYD BENNETT or
RUTH BENNETT
Note: "MRS. RUTH BENNETT" is improper unless sender is divorced
BUSINESS ORGANIZATION
JOHN J. JONES CO., INC.
SMITH & JONES COMPANY
USE OF PLURALS
When name ends in "o" or "y" add an"s"
THE DELANOS, THE PURDYS
When name ends in "s", "x","z", "ch", or "es" add an "es"
THE JONESES, THE FOXES, THE CORTEZES, THE BUNCHES, THE MARSHES
Note: If the plural form of the name is not desirable, the word "FAMILY" may be used
THE CORTEZ FAMILY